Reliable Delivery to Your Doorstep
At My Horsefil, we strive to get your order on its way as quickly as possible. Most orders are processed and shipped within 1 to 2 business days (Monday – Friday, excluding major holidays) after your payment is confirmed.
We primarily ship within the United States using reliable carriers like USPS, FedEx, and UPS to ensure your package arrives safely.
Estimated delivery: 5 to 7 business days.
Estimated delivery: 2 to 4 business days.
*Note: Delivery times are estimates and may vary based on your location and carrier delays.
Once your order has shipped, you will receive a Shipping Confirmation email containing your tracking number. Please allow up to 24 hours for the tracking information to update on the carrier's website.
If your package arrives damaged or is lost during transit, please contact our support team immediately at contact@customercs.com. We will work with the carrier to resolve the issue and ensure you receive your product.
Currently, we focus on providing the best service to our customers within the United States. For international inquiries, please contact our support team for availability and potential shipping rates.